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Business Consultant - Market Experience Ireland, Milton Keynes
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Client:
Itineris
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
1
Posted:
31.05.2025
Expiry Date:
15.07.2025
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Job Description:
There’s a saying at Itineris: Together goes a long way. We live by that. Whether your job involves translating customer needs into software, sales, coding, or business operations, our mission is to grow and deliver innovative software that helps energy and water utilities engage better with their customers.
Function:
The Business Consultant will work for the customer and the Itineris project and service delivery teams, ensuring the success of the UMAX solution by managing customer needs from a business and market regulation perspective. They will focus on providing relevant business and market guidance to application consultants and support decision-making with the customer.
The role is based in Ghent (Sint-Denijs-Westrem), UK, or EIR, and requires experience in the Irish market, both ROI and NIE. ERP implementation experience is a plus.
UMAX is our software solution for water and energy utilities, automating business processes and enabling better customer engagement. It is cloud-based, built on Microsoft Dynamics 365.
As a Business Consultant with market experience (EIR), you will…
* Act as the link between Business and IT as a business-focused analyst.
* Manage customer expectations and support functional experts in translating business needs into functional requirements.
* Attend workshops and meetings onsite with customers.
* Provide feedback to product development, sales, and marketing teams.
* Contribute to the evolution of the UMAX solution to go to market.
* Collaborate closely and develop strong relationships with clients, sales, pre-sales, product, and project teams.
* Participate in project progress meetings and proactively identify risk areas.
* Deliver high-quality consulting services to new and existing customers.
* Work with consultants to upskill according to industry best practices and understand the energy market in Ireland (ROI & NIE).
* Continuously develop and transfer knowledge within the Utility market, especially in Ireland, and share it with colleagues.
What you bring
* Strong analytical skills (master’s degree or equivalent experience).
* In-depth knowledge of the Irish energy market.
* At least +5 years’ experience as a Business/Functional Consultant, preferably in large, complex ERP/CRM projects.
* Expertise in identifying business requirements and understanding customer processes.
* Skills in Business Process Management.
* Excellent communication skills in English, with Dutch as a plus.
* Willingness to travel to client sites depending on project phase.
* Team player with a problem-solving mindset.
* Hands-on, proactive, and quality-driven.
* Customer-oriented with adaptability to fast-changing environments.
What we offer
* A growing international environment with offices in Ghent, London, and Atlanta.
* Opportunity to work with future-ready utility companies and build expertise.
* Internal mobility, career development, educational programs, and growth paths.
* An entrepreneurial environment with a direct impact on our growth.
* An open culture that values breaks and well-being.
* Onboarding, learning, and buddy programs.
* Flexible hybrid working options.
* Fun activities focused on sports, celebrations, and well-being.
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