Our restaurant is all about the experience; the buzz; the unique atmosphere and the enjoyment of being out with friends and family in gorgeous, lively surroundings.
To be a Restaurant Assistant, we want to see talent and passion so that you can deliver exceptional customer service, ensuring that both standards and specifications are met, creating a service delivery that will be an occasion for all guests.
Key Responsibilities:
* Assist with greeting, seating and order taking. Help guests with menu selection and drink requirements
* Serve food and drinks, ensuring that requests and queries are responded to in a timely and friendly manner
* Anticipate and attend to the guest’s needs and desires immediately
* Communicate and work effectively within a team to ensure every guest leaves with the desire to return
* Understand your areas of responsibility, ensuring everything runs effectively in line with brand specification
* Looking professional, being punctual, polite, courteous and helpful to guests and colleagues at all times
* Be fully conversant with the facilities, services and promotions offered by the hotel
* Ensure Company policies and procedures are adhered to in line with Company standards
More importantly, you must enjoy what you do! have a great personality, be confident, and have a ‘can do attitude’.
Benefits:
* Discounts on food & beverage throughout the group
* Discounted accommodation at our other hotels within Best Western
* Excellent training and development opportunities within the hotel
* Free membership to our state of the art gym and golf club
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