Administrator
Location: Ashford
Salary : £23,132.20
Vacancy Type: Full time, Permanent
Closing date: 22 nd May 2026
We're looking for a proactive, organised Administrator to join a busy and purpose-driven service supporting people affected by drug and alcohol use across Ashford.
This is a key role at the heart of the team, helping ensure smooth day-to-day operations, accurate data management, and strong coordination across clinical and partner services.
You’ll play a vital part in supporting psychosocial and clinical programmes, helping track outcomes, and ensuring high-quality administrative systems are in place to support service delivery.
What you'll be doing
* Providing comprehensive admin support across the service and multiple sites when required
* Managing data entry, monitoring systems, and maintaining accurate records (Excel, Word, Outlook, Neo360, ILLY)
* Supporting outcome tracking and contributing to performance targets and reporting
* Acting as a first point of contact—handling calls, enquiries, and correspondence professionally and confidentially
* Taking meeting minutes, coordinating communications, and supporting team operations
* Ordering supplies, managing stock, and ensuring office systems run smoothly
* Supporting audits, governance processes, and continuous service improvement
What we're looking for
* Strong administrative and organisational skills with the ability to juggle multiple priorities
* Confident IT skills, especially Microsoft Office and case management systems
* A calm, professional communicator with great attention to detail
* Someone who can build effective working relationships with internal teams and external partners
* A flexible, proactive approach with a commitment to confidentiality and high standards
Benefits
* Flexible working
* Training and development opportunities
* Simply Health Cashback Scheme (optional)
* Season Ticket Loan Scheme
* Cycle to work scheme
* Crisis Loan Scheme
* Electric Car Scheme
* 3 x Wellbeing Days (pro rata'd for part time employees)
* Access to Blue Light Card
* 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
* Contributory Pension Scheme ‑ Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
* Death in Service Payment (2x annual salary)
* Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.
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