Salary: £27,400 per annum, plus 10% shift allowance(total £30,140)
Contract: Full Time, Permanent
Shifts: 40 hours per week, Monday – Friday, 10am until 7pm with 1 hours unpaid break
Williams Lea seeks a Presentations Specialist to join our team!
Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
Purpose of role
The role requires the individual to work as part of a team liaising closely with clients to produce presentations materials. To liaise in a professional, consultative and helpful manner at all times. To own and take responsibility for the work, in terms of the final product, e.g. consistency, deadline management, accuracy and quality in accordance with the Bank template and corporate guidelines. Take responsibility for the management of the document, within time and quality parameters, handling customer queries relating to these documents. To liaise directly with the Workflow Coordinator on a regular basis to give updates on workflow, deadlines and issues so that the client’s requirements can be effectively managed. Develop effective working relationships with clients and colleagues to promote a strong working team.
Key responsibilities
* To complete amendments to and create documents as requested by clients using the provided templates
* To take ownership for the quality of your work and the associated deadlines
* To use various applications for job related duties accurately and effectively
* To accurately estimate the production time and liaise with Workflow Coordinators to ensure deadline adherence
* To share knowledge and encourage a supportive team culture
* Taking a pro‑active approach to attendance and time management
* Ensuring adherence of objectives and contractual obligations (Service Level Agreements and Key Performance Indicators)
* To act in a professional and consultative manner to all clients
* To ensure a clear and comprehensive handover for any incoming staff
* Accurate and timely production of all Presentations materials
* Ensure all work is quality checked before being returned to the client
* Ensure complete submission of work to be randomly quality checked
* Adherence of department policies and procedures
Personal attributes
* The candidate must have advanced knowledge of Word, Excel and PowerPoint 2007. A working knowledge of graphics production and applications is also desired
* Experience of working in a corporate culture
* Ability to work to tight deadlines whilst under pressure
* Must be able to work on their own initiative
* Self‑motivated, ability to think on the spot
* Continual improvement mentality, open and receptive to feedback
* Strong service mentality, commitment to service excellence is essential
* Effective communication skills, both verbal and written
* Should be a quick learner, able to pick up skills relevant to the service needs
* Determination to achieve results and being prepared to put in extra effort when required
* Accountability for own results
* Exposure to a shift environment would be beneficial
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well‑being, we offer a comprehensive benefits package, including but not limited to:
* 25 days holiday, plus bank holidays (pro‑rata for part time roles)
* Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
* Life Assurance
* Private Medical Insurance
* Health Assessments
* Discounted gym memberships
* Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).
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