Description We are looking for an enthusiastic and organised Sales and Administration Assistant to support our European sales operations. This is a varied, people‑focused role where you'll play a key part an important part in supporting sales activity across the region, working closely with customers and internal teams to ensure a smooth and positive sales experience. If you enjoy interacting with people, thrive in a fast paced environment, and like variety in your day, this could be a great opportunity for you. About the Role In this role, you'll support our European sales operations by generating sales prospects, coordinating and administering tours, and providing essential marketing and administrative support. You'll engage with customers both over the phone and in person, act as a key point of contact for tour coordination, and help keep sales operations running efficiently across multiple EU locations. No two days are the same, and you'll gain valuable exposure to regional marketing and sales activity within an international environment. Key Responsibilities Booking, coordinating and confirming tours for pre‑arrival, post-arrival and direct sales clients across EU sales locations Administering tours using the CLARITY system for EU sales operations Supporting marketing activity, including concierge‑style engagement where required Providing general administration support for the sales centre, including: Handling incoming calls and responding to enquiries Producing and maintaining performance data Requisitioning supplies for the sales operation Liaising with internal support teams to source goods and services Supporting performance meetings, including note taking Providing tour and performance information to Sales Managers What We’re Looking For Essential Skills: Excellent communication and interpersonal skills Professional appearance and positive attitude Strong organisational skills with the ability to manage multiple tasks Intermediate IT skills, including Microsoft Office Flexibility to work mornings, evenings, weekends, and holidays Desirable Skills: Previous customer service experience (minimum 1 year preferred) Business‑level English Further education (Associate’s Degree or College Diploma beneficial but not essential) Why Join Us? Be part of a dynamic, international sales operation Gain exposure to EU‑wide marketing and sales activity Develop valuable skills across customer engagement, administration, and marketing Opportunity to grow within a fast‑paced and supportive team environment Interested? If you enjoy working with people, take pride in delivering great service, and are keen to build your career in marketing and sales support, we'd love to hear from you. Please note that this is full time working role working 40 hours per week, 5 days over 7 and is based at our Pine Lake Resort in Carnforth, Lancashire .