Tenant Liaison Coordinator Peterborough / Remote £33,765 - £35,542 per annum Full-time Monday - Friday 9am 5pm Home-based with visits to Peterborough Head Office Are you a people-first problem solver with a passion for customer service? Do you thrive on building trust, resolving issues, and making a real difference in residents' lives? Were looking for a proactive and personable Tenant Liaison Co-ordinator to join our Planned and Cyclical Services Team. Youll be the vital link between our residents, contractors, and internal teams, ensuring smooth communication and top-tier service delivery across repairs, planned works, and compliance programmes. What youll be doing: Be the go-to contact for residents, ensuring clear communication and swift resolution of issues. Lead access coordination for gas and electrical testing programmes driving 100% compliance. Collaborate with contractors and legal teams to resolve non-access cases.