Pareto Worcester, England, United Kingdom
Customer Success Manager
Location: Worcester, England, United Kingdom
This role is for a client whose broad range of best-in-class supply chain solutions goes beyond software. Their comprehensive offering makes them the leading supplier of fully integrated digitised processes and automation solutions, within financial/fintech markets. They’re now looking for ambitious, customer-led candidates, with commercial acumen and excellent communication skills, to continue to further relationships and build revenue with existing clients.
Salary and Benefits
* Base salary: £27k (Entry Level)
* OTE/Commission taking total package higher, to an initial £40k
* Mobile and laptop
* Excellent progression, learning and development potential
* Regular socials in a welcoming, inclusive environment
* Lucrative bonus and incentive schemes
* Fantastic offices in an attractive, central location
Responsibilities
* Deliver on your assigned revenue and profit margin targets
* Devise account plans and strategy development for a defined group of existing customers
* Work collaboratively with the wider Account Business and New Business teams
* Manage relationships with customers, representing their interests and actively listening to determine just how the company can help them and cross sell their services
* Develop and nurture a high level of solution knowledge, and obtain a thorough understanding of the marketplace, the company's competitors and your customers
Qualifications
* Ideally, educated to degree level – but this is not essential
* Possess exceptional communication and interpersonal skills – you must really enjoy engaging with others on a regular basis
* Proficient in the Microsoft Office Suite
* Self-motivated, with a strong desire to succeed
Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
If you require this job specification or to apply in an alternate format, please visit the Pareto website.
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