I'm currently working with a reputable residential developer based in Essex who is looking for an experienced Customer Care Coordinator to join their team.
This is an immediate requirement, with a start date of next Wednesday (11th February) and the potential to become a longer-term or permanent role for the right person
The role will involve:
Acting as a key point of contact for customers reporting defects or issues in their homes
Liaising with contractors and internal teams to assess whether reported issues require action
Logging and managing all issues accurately on the system
Coordinating works with in-house customer care operatives and external subcontractors
Following jobs through to completion and keeping customers updatedThis would suit someone who:
Has experience in a customer care role, ideally within housebuilding or construction
Is confident communicating with customers, subcontractors, and internal teams
Is organised, calm under pressure, and able to manage multiple issues at once
Has strong admin and IT skills (Word, Excel, Outlook)Pay:
Interview: Monday
Start: Wednesday 11th February
PAYE rate: £133 per day + holiday & employers' costs (Equivalent to £172 per day)Please apply with an updated Cv and I shall call with further details