Customer Service Administrator/Order processing
Shirley, Solihull
Immediate start - 12 month fixed term contract, possibly permanent
£13.60 per hour
Full-Time 37.5 hours 08.30 - 17.00
We are currently seeking an experienced Customer Service Administrator/Sales Order Processor with strong attention to detail to manage Customer Orders.
Our client is a forward-thinking international company and they are seeking an experienced Order Processor to join their friendly and professional team. You will be processing customer orders being the main point of contact and dealing with any queries or enquiries, offering excellent service throughout.
The role involves:
Dealing with all customer orders via phone, email and web contact – ensuring all details are correct
Entering the correct information onto the system and making sure any anomalies are dealt with
Offering help with products and services, dealing with credits and returns
We require you to have:-
Experience in an order processing environment
Have excellent communication skills with high attention to detail
Experience gained in customer service and possess a true ‘can-do’ attitude and strong work ethic and commitment
Ambitious to develop professionally in an exciting, well-respected and thriving organisation
If you are proud of your commitment to being a service led individual with a "Right first time" attitude- please get in touch ASAP
Plum Personnel is a local independent consultancy based in Solihull. We are totally committed to customer service and the principles of diversity in the workplace. Our selection process is always based on your relevant skills, potential and achievements for the role advertised. Your application will be carefully considered in line with the Job Description.
If you are selected we will notify you within 48-hours of your application. If you do not hear from us it means you have not been successful on this occasion and we will not retain your details in line with GDPR