Location: National
Why this role stands out
* Design services that support critical justice and public sector outcomes
* Work on end-to-end service transformation across complex environments
* Join a large, established design community of practice
* Collaborate in multidisciplinary teams across digital, policy and delivery
* Multiple vacancies available, offering strong opportunity to join a growing function
What You’ll Be Doing
* Designing and improving end-to-end services based on user needs
* Creating service blueprints and design concepts to shape future services
* Facilitating workshops with users, stakeholders and delivery teams
* Prototyping and testing ideas to reduce risk and improve outcomes
* Using data and research to drive evidence-based design decisions
* Contributing to and strengthening the design community
Who This Role Could Suit
* Service design in complex or large-scale environments
* Applying user‑centric design methods across digital and non-digital services
* Leading workshops and working with diverse stakeholders
* Using research and evidence to inform design decisions
* Working in Agile and iterative delivery environments
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