The job description is generally well-structured but contains some issues that can be improved for clarity and professionalism:
* There is a duplicated section titled "Technical Sales Account Manager- UK" which seems redundant and should be consolidated.
* Some HTML tags are improperly used, such as
* tags outside of
or
tags, which affects readability.
* Repetitive content should be merged to avoid redundancy.
* Some phrases could be clarified or formatted for better flow, such as the responsibilities and benefits sections.
Here is a refined version with improved formatting and clarity:
Technical Sales Account Manager - UK, Harrietsham
Client: Knight Optical
Location: Harrietsham, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: be82aa9e4ae6
Job Views: 47
Posted: 24.06.2025
Expiry Date: 08.08.2025
Job Description:
The Technical Sales Account Manager builds and maintains relationships with existing customers through regular communication and excellent customer service. Tasks include meeting and exceeding sales targets, increasing industry knowledge, ensuring high levels of customer care, and providing technical knowledge and professional advice. The role involves growing Knight Optical’s customer spend through new business practices and sector-oriented research.
Responsibilities:
* Respond to technical and pricing enquiries received by phone, email, and via the website.
* Consult with customers and Knight Optical technical staff to source and quote appropriate products.
* Coordinate with suppliers and technical staff to provide accurate quotations.
* Follow up on live quotations with customers.
* Maintain regular contact with key accounts to ensure business growth and customer satisfaction.
* Identify and establish contact with new customers to expand business.
* Research new opportunities for sector growth and sales.
* Update customers on order status and shipment details.
* Follow up on recent orders to ensure satisfaction and future orders.
* Monitor customer visits to the website and report weekly on personal order pipeline.
Salary:
DOE
Location:
Knight Optical (UK) Ltd, Roebuck Business Park, Harrietsham, Kent, ME17 1AB
Hours of Work:
Monday – Thursday 08:30 – 17:00; Friday 08:30 – 15:00
Benefits:
* 23 days of starting holiday plus bank holidays
* Company pension scheme
* Company sickness pay
* Uncapped bonus scheme
* Private healthcare through BUPA
Key Performance Indicators:
* Order intake
* New business achieved
* Call/activity levels
* Sales opportunity levels
* Quotation levels
Relevant Qualifications:
* Sales and/or customer service experience within a technical industry
* Degree in science or a technical discipline (advantageous)
* Keen interest in science and technology
* Team player
Key Skills Required:
* Knowledge of Word and Excel
* Excellent communication skills
* Friendly telephone manner
* Good organization and sales skills
* Attention to detail
* SAP experience (training provided; previous experience advantageous)
Apply Now
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