Role: Commercial Engineer
Location: Warrington
Who are we?
Evander is the UK’s specialist provider of domestic and commercial glazing and locksmith services to the insurance, home emergency, facilities management and property services. We provide /7 response and fulfilment services – making where you live and work safe, secure and sustainable.
The Role:
Undertake all assigned planned work in relation to survey’s, installations, repairs and make safe/secure in accordance with company policy and procedures delivering an excellent and positive Customer Experience.
What to Expect:
1. Meet where possible with customers on site, explain the role of Evander, the process followed, the service standards to be met and discuss customer requirements and options available
2. Validate each claim to ensure consistent with damage reported and to repudiate if necessary
3. Undertake a safety risk assessment and record on appropriate documentation with suitable method statements
4. Undertake assigned installation/repair jobs to appropriate standards and time allocation
5. Undertake all work in accordance with company Health and Safety policies and practices including wearing the correct PPE
6. Complete and return all documentation accurately, fully and legibly for each job
7. Ensure possession of all necessary goods, tools and equipment to complete all assigned work
8. Ensure that appropriate photographs are taken of all damage
9. Maintain and keep in good condition the company vehicle and all issued property and equipment, ensuring the van is roadworthy
Who are we looking for:
10. • Driving Licence
11. • Minimum of level 2 NVQ in fenestration or MTC card
12. • Minimum 2 years’ experience in a similar role
13. • Effective, empathetic communicator
14. • Personal, approachable and helpful demeanour
15. • Customer orientated
16. • Ability to work both independently and as part of a wider team to achieve our goals and objectives
17. • Driven to achieve targets and exceed expectations
18. • Excellent attention to detail
19. Adaptable and flexible approach to work
Mission:
We believe that where you live, and work should always be safe, secure and sustainable.
Love our customers. Create a Great Place to Work. Grow our Business.
#WeAreEvander
Benefits:
20. Strong internal development and progression programme!
21. Hard working and great company culture
22. Social Events and Team Building!
23. Days annual leave + Bank Holidays
24. Medicash Plan
25. Christmas Party
26. Refer a friend scheme
27. Enhanced annual leave option - Buy & Self
28. Life Assurance
29. Colleague recognition schemes
30. Enhanced Family Leave
31. Competitive salary packages!
32. Company Pension