Description
A well‑maintained hotel has a direct positive impact on guest satisfaction. Therefore Another Star is looking for a solid hotel maintenance engineer who can help us change its maintenance organization from reactive to preventive. A proactive mindset combined with curiosity and a sociable personality are very important elements for this role.
Department: hotel property management
Employment Type: Permanent - Full Time
Location: UK, Glasgow
Reporting To: area maintenance manager
Key Responsibilities
* Making sure our guests are happy! Ensure our rooms are working and nothing is damaged
* Inform the hotel team which rooms can and cannot be sold
* Support the hotel team with technical tasks throughout the hotel
* On‑call in case of emergencies
* Manage and coordinate 3rd party subcontractors in terms of preventative maintenance
* Be the first point of contact in case of any issues with the building installations
* Responsibility for hotel safety. This means you are involved in executing the water risk assessment and fire risk assessment
* Keep everybody informed by updating the status to the hotel team and in the supporting software
Qualifications / Skills
* A skilled, all‑round technical assistant with basic knowledge of electrical, mechanical, and plumbing systems
* Able to work independently
* Basic knowledge of computer software (email, excel, word), and are interested to learn new software programs
* Good level in communicating and writing in English
* Eager to learn and develop yourself
* No 9 to 5 mentality, interesting challenges always happen at unexpected times
* Proactive and enthusiastic
* Happy to work in a team, side by side with the citizenM Glasgow hotel staff and Another Star’s Support Office
* Passionate about the things you’re doing.
What’s in it for you?
* citizenM experience nights for you (and friends and family). Discounted nights at Marriott hotels.
* Personal and professional development opportunities and programs
* Latest tech devices and all the tools you need to be successful in your role
* Flexible public holidays
* Employee assistance program
* Varied team days and social events (from food trucks and quizzes at the office to parties on boats)
Location
citizenM hotel - Glasgow
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