Norfolk Truck & Van, Norwich Depot, NR7 8TL
Full-time | Permanent | Monday to Friday, 08:00–16:30 (no weekends)
Salary: £28,000 depending on experience
Keep fleets moving – and your career too
We’re looking for a Warranty & Admin Assistant to join the team at our Norwich depot.
It’s a vital role that keeps everything ticking behind the scenes – from warranty claims and payments to day-to-day depot admin. You’ll be the person who spots the details others miss, keeps the paperwork in order, and helps the service team stay one step ahead.
If you like a bit of structure, enjoy problem-solving, and want to work somewhere where people have your back – we’d love to hear from you.
What you’ll be doing:
* Submitting warranty and repair & maintenance claims (HGV & LCV)
* Following up on queries and rejections
* Verifying payments and keeping accurate records
* Running regular reports and supporting depot admin
* Communicating with customers and suppliers
* Helping the team with inboxes and general office support
What we’re looking for:
* Strong attention to detail – we deal with multiple manufacturers
* Someone reliable, organised, and easy to work with
* Calm under pressure, and professional when speaking to customers or suppliers
* Admin or customer service experience is useful, but full training is provided
What you’ll get:
* Full-time, permanent role – Monday to Friday, no weekends
* Salary: £28,000 depending on experience
* 23 days’ holiday plus Bank Holidays
* Ongoing training and development
* A friendly, down-to-earth team that works hard and looks out for each other
Sound like a good fit?
Click Apply to get started – we’re reviewing applications as they come in.
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