Overview
We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will possess strong organisational skills and a friendly disposition, ensuring a welcoming environment for patients. This role is pivotal in managing the front desk operations, providing administrative support, and facilitating effective communication between patients and healthcare providers.
Responsibilities
* Greet patients upon arrival and assist with the check-in process.
* Schedule appointments and manage the appointment calendar efficiently.
* Answer phone calls promptly, addressing inquiries or directing calls to the appropriate staff.
* Maintain patient records with accuracy and confidentiality.
* Process patient information
* Ensure the reception area is tidy and welcoming at all times.
* Assist with administrative tasks such as filing, data entry, and managing correspondence.
* Collaborate with medical staff to ensure smooth operations within the practice.
Requirements
* Previous reception experience is essential; experience in a medical setting is preferred.
* Strong administrative skills with attention to detail.
* Excellent communication skills, both verbal and written.
* Ability to multitask in a fast-paced environment while maintaining professionalism.
* Proficient in using office equipment and software applications.
* A compassionate approach towards patient care and interactions.
* Strong organisational skills to manage various tasks effectively. We look forward to welcoming a new member to our team who shares our commitment to providing exceptional patient care.
Job Type: Part-time
Pay: From £12.24 per hour
Expected hours: 15 per week
Benefits:
* Company pension
Work Location: In person