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Customer service team

Chandler's Ford
Elliotts UK
Service
€40,000 - €60,000 a year
Posted: 2 June
Offer description

Job type: Full time

Hours: 40 hoursper week

Location:Chandlers Ford

Salary:£26,000 - £30,000 (full time)

We’ve been named “Employer of the Year 2024” at the Solent 250 Business Awards so we’re clearly doing something right!

We’ve been around for over 180 years – Our core purpose is to help our customers build, but we couldn’t do it without our people. From our drivers to our operations team and everyone in between. We’re one big team. We have over 300 people working for Elliotts. Our CEO, Tom is the great-great-great grandson of our founder!

Still chosen by customers in a crowded market – Customers continue to choose us because we provide anything they need to build a house. But they choose us because we treat them like human beings, creating a strong relationship and building loyalty.

Values that reflect our business – We look after our team. We care. We listen. We try to help. We work harder than anyone else to put things right if they go wrong. We think about the long term, not just the here and now. These aren’t just words on a wall, they’re the way we show up, every day.

To succeed you’ll be a great team player with a can-do attitude, and you’ll be right at home.

The Role

As part of our internal sales team, you’ll be proactively working to grow sales within the branch. This will be done by growing our current sales ledger, as well as actively pursuing new business.

We’re looking for someone who’s great with people and really takes pride in what they do yet isn’t afraid of some good old fashioned hard work.

You’ll be organising quotes, materials and making sure we can supply the order on time, in full.

We’ll need you to:

* Have a background in a sales environment
* Have great customer service skills, both on the phone and face to face
* Be confident. You’ll need to recommend products, source alternatives at times and be proactive
* Be a great team player – able to muck in and support in other areas where needed. And up for some friendly banter with customers and your team!

Ideally, you will already have previous experience with our products. However, training can be put in place in order to support the right candidate.

This is a fantastic opportunity for a friendly person who is skilled at first impressions to join not only a great team but a great family run business, who strive to go the extra mile for its customers.

Who are you?

At Elliotts the customer comes first, and we take ownership. We believe everyone who works here should demonstrate our core behaviours:

* Friendly
* Enthusiastic
* Professional
* Interested
* Attentive
* Helpful

What’s in it for me?

* Annual profit share scheme
* 24/7 wellbeing support
* Enhanced Maternity and Paternity pay
* Unlimited training
* Staff discounts
* Christmas Hamper
* Monthly Pizza on us
* Company pension
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