Overview
Store Assistant — Part-time, £12.21 per hour
Location: 2, Gillingham Retail Park, Ambley Road, Gillingham, Kent, ME8 0PU
Hours: Part-time; Contracted Hours: 24; Contract Type: Permanent
Ref: 33383
Responsibilities
Are you passionate about pets and providing exceptional customer service? We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres. You will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands. As a Store Colleague, you\'ll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You\'ll also build strong customer relationships, enhancing their experience with us.
Requirements / What You Will Bring
* Outstanding Customer Service: Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
* Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
* Effective Problem-Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently.
* Eagerness to Learn: A keen interest in ongoing learning and professional development.
* Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
* Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
* Adaptability: Open to adjusting to customer needs and working flexible hours, including weekends and holidays.
Schedule Note
You must be able to work 8am-5pm on a Tuesday, Wednesday and Friday and a Sunday morning from 7:30am.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in Stores
* Discretional annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
About Us
At Pets at Home, everything we do is about understanding and caring for pets. Pets are amazing and deserve the best. Our trusted retail colleagues support pets and their people, with Vets for Pets and pet groomers contributing to pet care. Our charitable foundation helps pets and their people in need. We are a family with a shared love of animals and a commitment to diversity and inclusion.
Note: We may close a vacancy earlier than the specified closing date if we receive an overwhelming number of applications to manage processes effectively.
Organisation: Pets at Home
Date Posted: 25-09-2025
Expiry Date: 27-09-2025
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