Company Description
Certa Service specializes in servicing and maintaining a wide range of commercial catering equipment from leading brands. They provide tailored solutions ranging from reactive breakdown support to comprehensive preventative maintenance packages. With a commitment to reliability and expertise, Certa Service is dedicated to supporting the needs of the commercial catering industry. Their knowledgeable team is ready to assist clients efficiently with top-quality service.
Role Description
This is a full-time, on-site role located in Hemel Hempstead for a Field Service Engineer specializing in commercial catering equipment. The Field Service Engineer will be responsible for repairing and maintaining a range of commercial catering equipment, conducting troubleshooting and technical diagnostics, performing preventive maintenance, and providing technical support to clients. The role also involves delivering exceptional customer service and ensuring service standards are consistently met.
Qualifications
* Expertise in Field Service and Preventive Maintenance, with a focus on commercial catering equipment
* Strong Troubleshooting and Technical Support skills to address equipment repairs and diagnose issues
* Excellent Customer Service abilities, ensuring client satisfaction through effective communication and professionalism
* Familiarity with a range of catering equipment brands and technologies
* Relevant certifications or training in equipment maintenance and repair is a plus
* Valid driver’s license and reliable transportation for on-site visits
* Ability to work independently and manage time effectively