Role: SeniorInfrastructure Engineer (MobileDevice Management) Location: Multiple locations ( London or Bristo or Newcastle or Glasgow or York or Norwich ) Job type: Hybrid model Job Duration: 9 months Client: PSR(Public sector resourcing) Start date: ASAP Security Clearance: Active SC required Essential: Minimum 4 years of experience managing an MDM / EMM solution and SaaS based platforms Strong understanding of security and device hardening, especially withmobiledevices such as phones and tablets Strong experience managing and administering of Android and iOS devices with Workspace ONE Highly developed written and verbal communication. Strong attention to detail, goal-oriented. Versatility, flexibility, and a willingness to work within changing priorities. Ability to work independently. Experience implementing planned changes toinfrastructure Understanding of Windows 11 and macOS device management Experience of supportinginfrastructure services for 10000 users Experience in IaaS/PaaS Compute such as AWS,GCP or Azure Familiarity with legislation pertaining to Government/ Public Sector IT As a SeniorInfrastructure Engineer (MobileDevice Management), you won't just be maintaining systems, you'll be a key architect of our futureinfrastructure landscape. Working alongside Technical Architects and Principal Engineers, you'll design, maintain and upgrade ourinfrastructure, tackling challenges head on and ensuring seamless service delivery. Support existing Workspace ONE customers with troubleshooting, upgrades and general questions. Research, evaluate, and recommend new or upgraded hardware/software to ensure proper operation and performance for customers. Work with vendors for product enhancement announcements and other issues. Utilize basic network skills to help in solving customer UEM issues. Be able to identify, access, and use resources for troubleshooting (internet, webinars, etc.). Estimate appropriate project deliverables as requested. Accurately determine resource requirements for a particular project/task. Test, validate, and deploy policies and configurations to endpoints Maintain documentation, knowledge articles, and operating procedures Manage ticket escalations supporting our endpoint technology stack Creating and following device and software lifecycle policies Minimize system policies and agent-based footprint on a corporate device Maintaining a software service catalog (enterprise App store) Provide input and manage a corporate patching policy