Hospitality Manager
If the following job requirements and experience match your skills, please ensure you apply promptly.
Location: Godalming
Salary: From 40,000 (depending on experience)
Contract: Full-time (52 weeks, 40 hours per week)
Requirements: Full UK driving licence & access to a vehicle | Flexible approach to working
We are seeking an experienced Hospitality Manager with a strong background in premium food and catering services to join our team at one of our prestigious education settings.
If you are passionate about delivering exceptional events that leave a lasting impression - from intimate private dinners to large-scale functions - this is an excellent opportunity to showcase your expertise in a high-quality environment.
Based at the renowned independent boarding school, on the outskirts of Godalming, you will support the delivery of high-end hospitality services for an exclusive clientele. The role involves overseeing events featuring fine dining, silver service, and premium banqueting delivered to the highest standards.
Job Description
As a Hospitality Manager you will possess the following attributes and have proven experience in managing high volume events
Essential
* Proven experience managing high-volume events, conferences, or catering operations within a 5* hotel or corporate environment.
* At least 5 years' experience of managing events in your current role.
* Strong knowledge of food, hospitality, and operational delivery, with a keen eye for presentation and quality.
* Excellent communication and stakeholder management skills, with the ability to build and maintain strong client relationships.
* Calm, confident, and adaptable under pressure, capable of managing last-minute changes while delivering seamless events.
* Commercially minded, with experience managing budgets, labour costs, and identifying revenue opportunities.
* Exceptional organisational and planning skills, able to manage multiple events and work streams simultaneously.
* Experience leading and developing teams, motivating staff to deliver their best performance.
* IT literate, with familiarity using hospitality booking systems.
* Strong understanding of revenue management and guidelines to maximise event profit
* Market knowledge of competitors and event industry trends
* A proven track record and ability to provide high levels of service under pressure.
* Exceptional communication and customer service skills, both written and spoken.
* Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.
* An understanding and willingness to contribute to a 24h operational schedule when required.
* Experience working on large events circa 800 covers is preferred, but not essential
* Ability to multi-task; you will be working across a number of activities and clients with tight deadlines
* Ability to anticipate problems / issues and suggest proactive resolutions to be put into place
* Strong operations and logistics management skills, including planning of shipments, transport
* Strong spreadsheet and budget management skills, including use of Microsoft Excel
* Presentation skills (verbal and written), internally and to clients/suppliers including use of Microsoft PowerPoint
* Excellent communication skills - verbal and written, internally and to clients / suppliers
* Team management - management and coordination of junior team members
* Creative thinking and awareness of event industry trends
* Attention to detail and organisation critical
You will possess excellent product knowledge, strong business acumen and lead your team by example. You will have a proven track record within the industry and have experience running and leading a strong team.
Qualifications
* Excellent communication skills, internally and externally with strong presentation skills.
* Is inspired to be a great leader and support, grow and nurture the team.
* Previous experience in delivering excellence in high volume events
* Must be self-motivated and have the ability to work independently in a fast-paced and multi-tasking environment.
* Great team player
* Proactive proven experience and able to adapt in an ever changing environment with a calm outlook.
* Possess excellent written and oral communication skills, and superior presentation skills. xsngvjr
* Must possess strong organisational and time management skills
* Working knowledge of computer systems (i.e., Microsoft Office) is essential
Why Join Us?
* 28 days holiday (including bank holidays)
* 3 volunteering days to give back to causes you care about
* 3 days grandparent leave for those special family moments
* 24 weeks enhanced maternity leave
* Bespoke training & development opportunities
* Pension & life insurance
* Discounts on high street brands, cinema & holidays via the Perkbox App
* Wellbeing hub & access to employee assistance programme
* Free meals while at work
* Career development & HIT Apprenticeships for all experience levels
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.