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Production and technical support technician

Royston
Johnson Matthey Plc
Support technician
Posted: 6 January
Offer description

Job title: Production & Technical Support Technician (No Shifts)

Location: Royston, UK

World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Production & Technical Support Technician, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.

The role:

As a Production & Technical Support Technician you will help drive our goals by:
Promotes a positive Health & Safety and zero-harm culture, operating equipment safely in line with JM EHS standards and legislation, participating in EHS initiatives, and supporting COSHH, risk assessments, and procedure updates.
Manufactures specialty chemicals with high care and attention, resolves technical and process issues to minimise rejections, meets production plans and quality specifications, and drives continuous improvement through Kaizen and 5WHY analysis.
Accurately records daily production, completes detailed handovers, communicates plant performance against KPIs, uses production data systems, and supports the monitoring, tracking, and movement of goods.
Delivers multiple daily and weekly activities within the operational area, maintains awareness of related areas, provides on-the-job training to colleagues, and carries out other reasonable duties within skills and abilities.

Key skills that will help you succeed in this role :
Aged 18+, 4 GCSEs (incl. English, Maths, Science), 2 A Levels in engineering/science, proficient in Word, Excel, PowerPoint, with chemical and environmental awareness.
Knowledge of operator skills, LEAN manufacturing, root cause analysis, quality systems, risk assessments, and performance metrics.
Strong Health, Safety, and environmental focus, works accurately, efficiently, meets deadlines, and committed to learning.
Positive, flexible, self-motivated team player, organised, energetic, communicates clearly, builds relationships, and influences effectively.

Even if you only match some of the skills, we'd love to hear from you to discuss further!

Due to the nature of this role applicants must be non-smokers and have been free from nicotine products for at least 3 months

Shift Pattern: Monday to Friday, 8:15am-4:30pm, with an early finish at 3:45pm on Fridays.

What we offer:

We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as:
Retirement savings
Share plans
Saving accounts
Life Assurance and Income Protection
Medical plans / health assessments
Fitness discounts

Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career!

At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.

For any queries or accessibility requirements, please contact. We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.

Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.

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To submit your application, please click the "Apply" button online.

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information.

For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice. By applying for this role and creating an account you are agreeing to the notice.

Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
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