Start: ASAP
Location: Cardiff (hybrid – some WFH once trained)
A leading organisation is seeking an experienced Data Centre Operator to join their operations team on a long‑term contract. This role is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in keeping critical systems running smoothly.
Please note: Control‑M experience is essential. Candidates without Control‑M exposure cannot be considered.
Operational Duties
Monitor and manage core production systems
Respond to event‑driven alerts and monitoring console notifications
Liaise with external vendors when support is required
Contact on‑call technical specialists during out‑of‑hours incidents
Perform first‑line corrective actions on documented administrative systems
Run and monitor batch schedules using tools such as Control‑M and VisualCron
Execute weekend release jobs/scripts to deploy development changes
Manage Xerox bulk printing and other physical operational tasks
Data Centre Activities
Support engineers during planned power‑down weekends
Verify system availability (e.g., application logins)
Conduct physical patrols to check temperature and environmental conditions
Maintain security and access logs in line with procedures
Carry out ad‑hoc tasks to ensure smooth data centre and batch operations
Candidates with broader scheduling or production experience will be prioritised, especially those able to support the Control‑M scheduling environment and production output processes:
Review and maintain operational procedures
Produce accurate daily, weekly, monthly, and ad‑hoc reports
Apply schedule changes
Investigate and resolve production issues within the agreed scope
Essential Skills
Strong background in IT operations
Ability to work independently and within a small team
Self‑motivated, proactive, and solution‑focused
Comfortable working under pressure in a 24/7 environment
Experienced in root‑cause analysis and incident handling
Committed to continuous learning and skill development
Control‑M experience is mandatory
Desirable Skills
Experience in batch processing and job scheduling
Exposure to Microfocus environments
Understanding of JCL
Korn shell scripting knowledge
Familiarity with Linux/UNIX commands
Basic understanding of Oracle database structures
Awareness of ITIL principles
Shift Pattern
12‑hour shifts (days and nights)
364‑day coverage (Christmas Day off)
Weekly shift patterns agreed between the contractor and the organisation
For immediate consideration, click apply with an up to date CV