About the Role
Please note that we will be closed from 4pm on Friday 19 December and will re-open on Monday 5 January 2026. You are still welcome to apply for our roles during this period, and applications will be reviewed once we reopen in January 2026.
Keighley College is seeking a motivated and enthusiastic Campus MIS Support Officer to provide effective support within a busy educational setting. The role requires a strong commitment to delivering excellent customer service, along with experience of working in a fast-paced administrative environment.
You will be joining a friendly and enthusiastic team that is passionate about working with a diverse range of people to ensure a positive and high-quality experience for students, staff, visitors, and stakeholders.
The college is conveniently located close to the town centre, with easy access to local transport links.
What You Will Do
1. Support the delivery of effective campus MIS and administrative services, including systems, student records, timetabling, resourcing, and registry functions.
2. Assist the School Administration and Customer Service Team Leader with organising and allocating MIS and administrative workloads across the team.
3. Work closely with curriculum managers and academic staff to support the smooth delivery of MIS and administrative services across the campus.
4. Manage day-to-day curriculum administration, including handling enquiries, producing correspondence, and responding to face-to-face and written queries.
5. Liaise with curriculum teams to support accurate and timely absence monitoring, recording, and follow-up with students.
6. Support student enrolment processes across the campus, working collaboratively with curriculum teams, central MIS, and marketing to ensure efficient enrolment services.
About You
7. Literacy and numeracy qualifications at Level 2 or above
8. Strong decision-making ability with sound judgement
9. Excellent written and verbal communication skills
10. Highly developed problem-solving skills
11. Exceptional attention to detail and accuracy
12. Confident and competent IT skills
13. Experience in data manipulation, analysis, and reporting
Benefits
The group offers a range of excellent benefits, including:
Annual leave:
Curriculum and Management: 44 days plus bank holidays
Curriculum support and business support: 39 days plus bank holidays
Pension schemes with generous employer contributions:
Teachers’ Pension Scheme
Local Government Pension Scheme
People’s Pension Scheme
CPD opportunities:
Annual staff conference plus 2 additional staff development days.
Qualifications including PGCE, Apprenticeships, Leadership and Management courses.
Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
About Us
Keighley College has excellent modern facilities and provides a professional and friendly environment. We pride ourselves on working closely with employers, the local community and other stakeholders to provide curriculum and support that meets the needs of our students. Our core purpose is to improve the life chances of our learners. We are passionate about helping our students to achieve their goals. We have state-of-the-art facilities in a central location, close to public transport links and great industry connections.
Choosing to work for Keighley College means that you will be part of an enterprising, inclusive, inspiring, collaborative, empowering, and dynamic environment. We hope that we will be part of the next step in your career and look forward to welcoming you to Keighley College.
SAFEGUARDING
At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references.