About Nightingale Hospital Nightingale Hospital is the only private mental health hospital in Central London, with over 30 years of experience in delivering specialised, evidence-based treatments in outpatient, day patient and inpatient settings. Our dedicated team of specialists is committed to diagnosing and treating all types of mental health conditions, including eating disorders and addictions. Conveniently located, we are a two-minute walk from Marylebone mainline and Underground stations and within a ten-minute walk of Baker Street and Edgware Road Underground stations. We are owned by the international medical group Emeis, delivering the full spectrum of psychiatric care, and high-quality care home and rehabilitation services across the globe. About the role We are seeking a skilled Credit Controller to join our finance/business office team. The Credit Controller will be responsible for managing the credit policies and procedures of the company, ensuring timely payment of outstanding invoices and minimizing bad debt risk. What you will be doing? Monitor and manage the company's accounts receivable ledger across both hospital systems. Contact patients to ensure timely payment of outstanding invoices. Resolve billing discrepancies and disputes in a timely manner. Review and assess credit applications, ensuring they follow the correct internal procedures before being approved. Establish and maintain strong relationships with customers to facilitate prompt payment. Analyse aging reports and prioritize collections activities accordingly. Work closely with other members of the finance team and the wider hospital environment, to resolve payment issues. Provide regular reports and updates on accounts receivable performance to management. Implement and enforce credit control policies and procedures. Requirements: Strong understanding of credit control principles Excellent communication skills Proactive approach to problem-solving Proven experience in credit control or accounts receivable management, ideally within a mental health/care space. Strong understanding of accounting principles and credit control procedures. Excellent communication and interpersonal skills. Ability to work independently and prioritize tasks effectively. Experience with accounting and hospital software/ ERP systems, such as Advanced Financials and Caresys/Carecloud is a plus. Strong attention to detail and accuracy. Ability to handle sensitive information confidentially. Proactive attitude and willingness to take initiative. Company Benefits Competitive salaries an additionalLondon allowance of £4,000 per annum added to all permanent posts (pro-rata for part-time roles) Negotiable relocation allowance 25 days annual leave pro-rata (increasing up to 30 with long service), plus bank holidays Employee Referral Program, designed to reward you for helping us find talented individuals who would be a great fit for our team Generous pension scheme via the government autoenrollment scheme in addition to eligibility to enrol into the companys group pension scheme Access to an interest free season ticket loan to support with your everyday travel expenses Discretionary annual bonus and salary review schemes Enhanced Maternity/Paternity Pay Enhanced company sick pay Access to free Eyecare and contribution towards the cost of glasses for DSE Users Life Assurance Cover (Death in Service) Professional membership fees contribution Available opportunities for continued professional development (CPD) Heavily subsidised staff meals at breakfast, lunch and dinner with freshly soured ingredients and a new menu each week, its not one to be missed *Subject to T&Cs Thank you so much for taking the time to apply. Due to the high number of applications, were unable to respond to everyone individually - if you dont hear from us within two weeks, please assume your application has been unsuccessful.