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Commercial sales & event manager

London
Permanent
The Old Vic
Event manager
Posted: 3h ago
Offer description

The Old Vic is looking for a Commercial Sales & Event Manager to help grow our venue hire and events programme, maximising income while delivering well-run, high-quality events that reflect our values and commitment to excellent customer service.

If this role interests you, please apply even if you don t meet every point below. We welcome transferable experience from events, hospitality, venues, sales, client services, production support or project coordination. Training will be provided on our internal systems and processes.

What you ll do

* Be the first point of contact for venue hire, filming and event enquiries
* Proactively generate and convert leads into bookings
* Create clear, tailored proposals and quotes that meet client needs and maximise income
* Manage the client journey end-to-end: enquiry to contract, delivery and invoicing
* Plan confirmed events in detail, producing schedules and operational documents
* Coordinate with internal teams (Operations, Technical, Front of House, Finance, Marketing and others)
* Manage suppliers and partners to agreed standards, timelines and budgets
* Ensure access, licensing, insurance and health & safety requirements are met (including risk assessments)
* Support on-the-day delivery as Event Duty Manager or alongside the Duty Manager
* Maintain accurate records of bookings, pipelines and income to support forecasting and reporting
* Review events post-delivery and use feedback to improve future activity

What will help you succeed

* Experience of event sales, venue hire, or handling commercial enquiries in a customer-facing setting
* Confidence building client relationships and converting enquiries into bookings
* Experience coordinating event logistics and working across multiple stakeholders
* Experience managing budgets and costs (scale can vary)
* Strong organisation, attention to detail, and ability to prioritise to deadlines
* Clear written and verbal communication
* Calm, practical problem-solving during live delivery
* IT skills including Microsoft Office and Excel (we ll train you on other systems)

Benefits (highlights)

* Hybrid working and a culture that supports work/life balance
* 25 days annual leave rising to 30 (plus bank holidays), with option to swap bank holidays for religious/cultural observance
* Complimentary tickets to Old Vic previews (plus other performance opportunities)
* Wellbeing support including free therapy and mental health champions
* Enhanced pension contributions, sick pay and family-friendly policies
* Interest-free travel schemes, staff discounts, socials, and staff networks/working groups

How to apply

Apply using the format that suits you: CV and cover letter, application form, or a short video/audio (up to 2 minutes).

Closing date: 5 January 2026. Interviews expected w/c 12 January 2026.
The Old Vic welcomes applications from people of all backgrounds and particularly encourages applications from global majority, LGBTQ+, neurodiverse and disabled candidates.

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