Dispensary Duties To carry out the validation, labelling, dispensing and issue of prescriptions in the outpatient pharmacy To calculate varying degrees of complex doses and quantities to supply on prescriptions To undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check To work on the pharmacy outpatient reception, taking in and handing out prescriptions, taking payment and dealing with customer queries Use the Electronic Patient Record system to locate and print outpatient prescriptions To securely and accurately input data, patient and prescription details onto the computer system and assist with the maintenance of records relating to work and workload statistics To participate in the ordering, receipt of goods, stock checks and stock control of medicines in the outpatient pharmacy, ensuring efficient use of pharmaceuticals and resources To assist with the dispensing, recording, maintenance, issue and receipt of Controlled Drugs as appropriate To work under the supervision of site pharmacy manager within the outpatient dispensary to ensure efficient workflow and pharmacy provision To carry out general duties, including stock and preparation of bottles, sundry items, additional information and labels, packaging, and counting and cleaning equipment To use the prescription tracking system to record patient information and monitor and audit the transit of prescriptions through the dispensing, checking and delivery processes To assist with the monitoring of the till to enable the team to process transactions efficiently To monitor and record safe storage of stock by carrying out environmental temperature checks, expiry date checking, stock checks and assisting in the rotation of stock To clean shelving where pharmaceuticals are stored, keeping them in a tidy, organised and fit for purpose condition Communication To provide / receive routine information that may require tact or persuasive skills where there may be difficulties in understanding, especially when answering the telephone To provide medication information verbally or in written format to outpatients or their representatives General Duties To work flexibly to support the team and service needs To adhere to all policies and procedures for CHS and CHFT To complete all mandatory training To participate in and contribute towards an annual individual appraisal, with the dual goals of enhancing performance and developing a personal development plan To carry out duties with due regard to the Trusts Equal Opportunity policy To seek advice and support from Line Manager whenever necessary To maintain professional conduct including appearance at all times