Head of Operations
Salary £70-90k + Bonus & Benefits
Shape the future of operational excellence. Lead from the front. Deliver “Right First Time.”
We’re partnering with a highly respected, fast-evolving manufacturing business to appoint a Head of Operations—a pivotal leadership role with full responsibility for driving performance, efficiency, and cultural excellence across the operation. This is a site-based role with a reputable family owned business based on the Norfolk/Cambridgeshire border.
This is more than a leadership role. It’s an opportunity to influence strategy, inspire teams, and build a best-in-class operational environment in a business committed to continuous improvement.
The Opportunity
As Head of Operations, you will take ownership of the entire operational lifecycle—from initial estimation through to final delivery on-site. You’ll lead multiple functions including Production, Supply Chain, Project Management, Logistics, and Warehousing, ensuring seamless coordination and exceptional output.
With a strong organisational focus on “Right First Time”, you’ll play a critical role in embedding quality, accountability, and efficiency at every stage.
Key Responsibilities
Strategic Leadership: Develop and implement operational strategies that enhance productivity, efficiency, and profitability
End-to-End Oversight: Ensure smooth execution across all production and delivery processes
Team Development: Lead, coach, and inspire a high-performing, multi-disciplinary operations team
Performance & KPIs: Establish and monitor metrics to drive continuous improvement and operational excellence
Resource Optimisation: Maximise utilisation of people, materials, and equipment while reducing costs
Health & Safety: Champion a safe, compliant, and high-standard working environment
Cross-Functional Collaboration: Work closely with commercial, finance, and project teams to align operations with business goals
Customer Engagement: Support client interactions, ensuring delivery meets expectations and strengthens relationships
Executive Contribution: Play a key role within the senior leadership team, contributing to strategic decisions and board reporting
Applications are welcomed from individuals with the following skills and experience:
Proven experience in a senior operations leadership role within manufacturing/Construction/Engineering or similar (Candidates from solely a Food Manufacturing background will not be considered)
Engineering qualifications would be advantageous
Strong track record of driving performance, efficiency, and cultural change
Deep understanding of production processes, quality control, and supply chain operations
Exceptional leadership and people development skills
Analytical mindset with the ability to translate data into action
Confident communicator, capable of influencing at all levels
You’ll be:
People-focused – able to bring the best out of teams through coaching and accountability
Detail-driven – with a passion for quality and precision
Proactive and solutions-oriented – always looking ahead and solving problems before they arise
Adaptable – comfortable leading through change and transformation
Why Apply?
A high-impact leadership role with the opportunity to shape operational strategy and culture
Work within a business that values continuous improvement and innovation
Be part of a collaborative and forward-thinking senior leadership team
If you’re a driven operations leader ready to take ownership of a complex, fast-paced environment and deliver tangible results—we’d love to hear from you.
Apply today or Kul Mahal for a confidential discussion on (phone number removed) or email
INDFIN