Reports to:
Warehouse & Distribution Manager
Depot:
LWC Leeds
Overview
To deliver products to customers within a specific area in a safe and friendly manner. Responsible for the care and upkeep of your designated vehicle. To provide excellent customer service standards to every customer.
Main Duties
1. Prepare the vehicle by conducting operator maintenance, ensuring all products for delivery are correct and loaded safely.
2. Complete delivery notes, return sheets, and collect payments.
3. Execute special requests from customers by picking up and delivering items as directed on the delivery note.
4. Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information.
5. Check run sheets and picked orders for your deliveries and routing.
6. Plan your route and requirements for the drop by studying the schedule and customer requests on the delivery note.
7. Inform customers of any stock shortages or problems with their delivery.
8. Return all empty cases and gas bottles, ensuring they are stored and unloaded correctly.
9. Adhere to correct health and safety procedures.
10. Complete all required checks and pass check sheets to the distribution manager.
11. Assist in the warehouse when required.
12. Maintain a professional appearance in the correct LWC Drinks uniform at all times.
13. Perform physical and manual handling tasks involved in the role.
Knowledge and Experience
* Good safety practices and driving habits.
* Possess the correct driving license for the vehicle.
* Good communication skills.
* Excellent customer service skills.
LWC Drinks Ltd provides licensed establishments with bar and sundry supplies. We are the fastest growing privately owned drinks company in Britain, ranked 24th in the Sunday Times PWC Profit Track 100. Employing over 1,500 people across 18 depots in the UK, with a Support Centre and Hub Distribution Centre in Manchester.
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