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Customer service internal sales

Service
Posted: 1 May
Offer description

Job Description We are hiring for our client, seeking a skilled and dedicated Customer Service Internal Sales Representative to join their team. This is an exciting opportunity for someone with excellent communication and organisational skills who enjoys providing top-notch support to both internal teams and external customers. The successful candidate will play a vital role in the coordination of the customer order process, from order entry to shipment, while ensuring that customers receive timely and accurate responses to all inquiries. Top 3 Things to Know About this Job: Competitive salary and benefits package. Opportunity to work in a global organisation with room for growth. Work with a supportive and dynamic team. The Role: • Manage all aspects of order entry, processing, and shipment to ensure smooth customer experiences. • Provide exceptional support to customers regarding order status, changes, confirmations, and queries, maintaining a high standard of professionalism. • Collaborate with internal departments, such as sales and planning, to ensure timely and accurate order fulfilment. • Maintain and update customer records in the SAP system, including order preferences, feedback, and contact information. • Prepare reports for internal/external sales meetings and assist with accounts receivable (AR) when needed. • Create export paperwork for FCA/EXW shipments and assist with forecasting and budgeting for house accounts. • Adhere to all health, safety, and environmental policies. The Person: • Minimum GCSEs in Maths and English (or equivalent). • At least 2 years of experience in a customer service role, with a focus on sales support. • Strong organisational skills and attention to detail. • Ability to build and maintain strong relationships with both customers and internal teams. • Excellent written and verbal communication skills. • Proficiency in MS Office and Excel. • Experience with SAP is highly desirable, along with experience in a global organisation. The Rewards: • Competitive salary package with benefits. • Opportunity for career progression within a well-established, global company. • Full-time position with standard working hours and the chance to be part of a supportive, growth-oriented environment. Next Steps: For more information and to apply for the Customer Service Internal Sales Representative position, please get in touch with Emma Zacharopoulou at Hunter Savage.

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