Job Title: Service Engineer
Location: Bedfordshire
Salary: £45,000+ DOE (Estimated OTE £55,000+)
Hours:
* Monday to Thursday: 08:00 17:00 (½ hour lunch)
* Friday: 08:00 13:00 (½ hour lunch)
Overtime may be required for travel to/from customer sites.
About the Role:
We are seeking an experienced Service Engineer to join our technical team. This role involves installing and servicing machinery, responding to breakdowns, and supporting customers with spare parts and technical queries. Youll be working on-site, remotely, and occasionally supporting production line integrations.
Key Responsibilities:
1. Conduct site visits for installation, commissioning, training, upgrades, breakdowns, and fault finding.
2. Write, debug, and commission software onsite for production line integrations.
3. Provide remote diagnostics and support for machine breakdowns and upgrades.
4. Offer telephone and email support for machinery issues.
5. Log service, spares, and installation activities and keep records updated.
6. Liaise with internal teams to ensure customer support and spares requests are processed efficiently.
7. Assist with technical documentation, including test plans and validation documents.
8. Collaborate with internal teams to resolve buil...