Customer Service Administrator Exeter | Full-time | Monday-Friday | Flexible start and finish times | Office-based with hybrid flexibility | £25,000 | Our client is looking for someone to join their friendly and vibrant team in Exeter. This company is a leading UK manufacturer of leisure and lifestyle appliances, known for their quality products, warm culture, and genuine care for their customers and team alike. If you're motivated, resilient, and passionate about providing outstanding service - all while having the opportunity to grow and learn every day - then this could be the perfect fit. What you'll do: Deliver exceptional customer service across phone, email and sometimes in person Handle inbound sales enquiries and confidently up sell/cross-sell where appropriate Support the marketing team with campaigns, content and customer engagement Build and nurture strong relationships with customers, dealers, and colleagues Manage queries, complaints or challenges with professionalism and emotional intelligence Take pride in product knowledge and always be keen to learn more What they are looking for: 1 year of office experience of customer service and administration. A confident, independent self-starter with a positive attitude Resilience and the ability to stay calm and focused under pressure Excellent communication skills - both verbal and written A natural relationship-builder with emotional intellige...