Main responsibilities:
* The Regional Event Lead is primarily responsible for booking, coordinating, and managing the use of Meeting Rooms and Event Spaces across all Regional Offices.
* Work closely with the Head of Events to ensure the smooth running of the department and a seamless client journey.
* Serve as the first point of contact for hosts, bookers, and guests, providing a warm and informative welcome and introducing the available facilities.
* Assist in coordinating and producing all assigned meetings and events, overseeing planning and delivery.
* Manage each event from initial inquiry and availability checks to delivery and follow-up.
* Collaborate with service providers to develop and successfully deliver events.
* Oversee day-to-day event management activities.
Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.
Qualifications and skills:
* Minimum of two years' experience in reservations and event organization, with a good understanding of event space setup styles.
* Proficiency in business administration, with strong time management and attention to detail.
* Excellent interpersonal skills across all levels.
* Ability to work independently and in a team environment.
* Strong Microsoft Office skills.
Why Rapport?
Our people come first, with numerous professional and personal development opportunities, including over 50 training workshops and leadership programs. We promote equality, diversity, and inclusion, supporting mental and physical wellbeing, and are a Disability Confident Employer with partnerships for employment opportunities for people with disabilities.
About the Company:
Rapport is an award-winning provider of fully managed front and back of house guest services, serving clients across the UK, Ireland, the US, and Hong Kong. We pride ourselves on working with some of the UK's most forward-thinking companies, from boutique firms to large multinationals.
Our accolades include:
* Best Company to Work for in the UK Business Services Sector (2021)
* Three stars from 'Best Companies' as a 'World Class' company (2021)
* Top 30 Best Places to Work in Hospitality (2021)
* Excellence in Diversity & Inclusion at HR in Hospitality Awards (2019)
Rapport is part of Compass Group UK & Ireland, a FTSE 100 company. Visit our website for more information.
We will contact applicants within 5-7 working days. Please check your inbox and spam folder. Due to high volume, apply only for roles matching your experience.
Job Details:
* Position: Regional Event Lead
* Location: Newcastle
* Type: Full-time, Permanent
* Hours: 40 hours/week, office-based, flexible hours, regional travel required
Benefits include travel and grocery discounts, pension scheme, wellness programs, learning opportunities, WOW Awards, and a paid day off for community service.
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