About the Role
East Sussex | Waking Night Shifts | Community & Home‑Based Support | Manual Driving Licence Essential
Male Support Workers or Experienced Female Support Workers Required (due to client presentations)
We are recruiting Waking Night Mental Health Support Workers to join our East Sussex complex‑needs service, providing essential overnight support to individuals in their own homes or within the community. Our clients present with complex mental health needs, trauma histories, or neurodiversity, and require calm, consistent support throughout the night.
Due to specific client presentations, we welcome applications from male Support Workers or experienced female Support Workers. (Permitted under the Equality Act 2010, Schedule 9.)
A manual car licence is essential
Sponsorship is not available with this role
Job Opportunity
💛 About the Service
Our East Sussex team delivers psychologically informed, person‑centred support to adults with complex needs who may be transitioning from hospitals, unstable housing, or crisis environments. Support focuses on safety, stability, emotional regulation, and empowering individuals to maintain independence.
Night work plays a vital role in ensuring continuity, reassurance, and effective risk management.
✨ What You’ll Be Doing (Waking Nights)
As a Waking Night Support Worker, you will provide:
* A consistent, awake, overnight presence to safeguard and support individuals with complex presentations.
* Delivery of a person‑centred service that promotes independence, even during night‑time routines.
* Completion and review of dynamic risk assessments and support plans as required.
* Calm, skilled responses to changes in mental state, distress, or crisis situations.
* Use of therapeutic de‑escalation and crisis‑intervention techniques when needed.
* Appropriate management of risk while maintaining a safe and supportive environment.
* Accurate record‑keeping, logging night‑time observations, and escalating concerns where necessary.
* Any tasks specified in support plans to maintain safety overnight.
This role requires travelling across the region, so a licence and access to a vehicle are essential.
Essential Skills
🌼 What We’re Looking For
We are seeking Support Workers who are:
* Compassionate, patient, and confident working with complex or challenging presentations.
* Able to address or challenge inappropriate or negative behaviours constructively.
* Skilled in (or willing to be trained in) therapeutic de‑escalation and crisis management.
* Comfortable working independently during waking-night shifts.
* Resilient, observant, and able to remain alert throughout the night.
* Confident using Microsoft Office and maintaining accurate written records.
* Hold a manual driving licence and have access to a vehicle.
Ideal experience:
Background in social care, mental health, neurodiversity, or experience within complex‑needs services.
About Company
Venture-People is an award-winning organisation, formed from our shared ambition to provide high-quality and psychologically informed support.
We provide bespoke, community-based support to individuals with complex needs; including a mental health diagnosis, neurodiversity, or those who may have endured trauma.
The people we support may have spent an extended period in hospital or another setting, therefore we utilise a person-centred approach; empowering individuals to become as independent as possible within their own homes
DE&I
Venture People aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other, the people we support and our partners. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.
Venture-People comply with Equal Opportunities and Diversity Legislation and accepted Codes of Best Practice.
Benefits
* You will receive full induction training and continued professional development
* Excellent support from experienced management and the wider clinical leadership team
* Access to our EAP program offering telephone support, full counselling services and discounts on a range of shops and services
* A wellbeing day in addition to annual leave, to use however you wish
* 28 days annual leave, increasing with length of service up to 5 additional days
* Staff recognition and rewards.
* Monthly workshops with our Clinical Team as well as access to our library of previous sessions