Sapphire Vehicle Services Limited is a national commercial vehicle fleet management company offering a clearly defined portfolio of support services to a wide range of customers across multiple sectors.
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Operating from 19 depots across the UK, we provide expert maintenance, repair, and fleet solutions to help keep businesses moving. We are currently seeking an experienced and driven Regional Manager (South) to oversee and manage our operations across Dartford, Thameside, Basingstoke, Waltham Point, and Emerald Park (Bristol).
Key Accountabilities and Responsibilities
* Lead and manage VMU Managers across the Southern region, ensuring delivery of high-quality service and operational excellence.
* Monitor and maintain VMU performance against KPIs, taking corrective action where required.
* Ensure compliance with statutory maintenance, company policies, H&S, and ISO standards.
* Build and maintain strong customer relationships, acting as the primary regional contact.
* Identify and develop new business opportunities to support growth and revenue targets.
* Drive productivity improvements, cost savings, and efficiency initiatives across the region.
* Ensure adequate staffing and personnel coverage across all sites.
* Work with vehicle and equipment manufacturers to resolve service-related issues.
* Oversee regional projects from inception through to delivery.
Skills and Experience Required
* Proven experience in both operations and customer management roles.
* Strong technical background in commercial vehicle operations/engineering.
* Previous management experience with multi-site responsibility.
* Excellent leadership, communication, and negotiation skills.
* Strong organisational ability with a focus on results and customer satisfaction.
* Flexible approach to working hours and willingness to travel.
* City & Guilds qualification (or equivalent).
* Full clean driving licence.
* Experience with Kerridge (desirable).
Benefits
* Competitive salary (dependent on experience)
* 22 days holiday plus bank holidays
* Company pension scheme
* Free/on-site parking
* Employee discount
* Full-time, permanent role
* Car Allowance