Freightserve recruitment are looking for an Import Air Operator for a well-established Freight Forwarder based in the Feltham, Middlesex area. Responsibilities:- * Coordinating shipments and managing the import process for air and occasional road and courier shipments, ensuring all logistics are handled efficiently and effectively. * Maintain clear communication with customers regarding the status of their shipments. Engagement of carriers, overseas agents and customs officials through each shipment process to ensure they meet delivery schedule * Communicating with internal departments to provide updates on import activities and resolve any discrepancies. * Prepare and process all necessary import documentation ensuring compliance with international trade regulations and customs requirements. Ensure proper classification and valuation of imported goods for customs clearance * Utilisation of own transport fleet and utilisation of 3rd party hauliers where required. * Preparing and supplying quotes to clients and overseas agents in a timely manner with a commercial awareness of margins. Experience Required:- * Start-to-finish Import experience with knowledge of import documentation and procedures * Excellent Communication and customer service skills - you will be required to communicate with clients and suppliers over email and telephone * Attention to detail and strong organizational skills * Ability to work under pressure and meet tight deadlines * Strong problem-solving skills * Capability to work independently and as part of a team Working hours are Monday - Friday 9-5.30pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry