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Account manager

Durham
MTrec Ltd Technical
Account manager
Posted: 19 August
Offer description

MTrec’s new career opportunity

Our client are specialists in their market sector, they are now looking to recruit an Account Manager on a permanent basis.

The Job you’ll do

* Drive new business and drive respective profitable product developments, projects or services programs based on customer and market requirements.

* Spots, drives and creates profitable and strategic opportunities for new business development and service portfolio solutions.

* Completes technical analyses and supports proposal process at any stage, as part of the sales team.

* Supports the business case for initial formal RFQ with Project Manager

* Ensures technically proper and customer-oriented fulfilment of agreements and orders.

* Point of contact to OEM in commercial matters.

* Analyses the specific customer situation, and builds a sound network of stakeholders within Account organisation.

* Build and maintain strong relationships with customers, acting as a trusted technical advisor

* Plans sales volumes and potential of all potential Key Accounts / OEM assigned.

* Negotiates profitable proposals, in cooperation with the business Leadership.

* Responsibility to ensure the RMA and ETZ are executed on time with support of the account specialist.

* Prepare and maintain accurate records of customer interactions, technical issues and resolutions.

* Generate regular reports on sales activities, customer feedback and market trends.

* Contribute to the development of technical manuals, guides, and training materials.

About You

* Bachelor’s degree in Engineering or a related field (desirable).

* Minimum of 3 years experience in technical sales support, preferably in the automotive sector

* Strong technical knowledge of emission control technologies and products.

* Proficiency in using Microsoft Office Suite, and other relevant tools.

* Ability to travel as need to support sale activities and customer engagements.

* Ability to prioritise and deliver on customer requests.

* Ability to work independently and intuitively and take lead in a team environment.

* Customer-focused mindset with a commitment to delivering high-quality service.

* Adaptability and willingness to learn innovative technologies and industry trends.

The Rewards and the Benefits

* 26 days holiday + bank holidays.

* Pension scheme.

* Free on-site parking.

* Career development opportunities.

* Death in service benefit.

* Employee Assistance Programme

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