Facilities Service Lead
Location: Glasgow, UK
Type: Full-time
Sector: Life Sciences | Engineering | High-Performance Environments
About Us
Here at T-SQUARED we don’t just design buildings – we Make Space for Genius.
We design, build, validate and maintain highly specialised facilities for scientists and innovators who change the world.
Employee-owned and independent, we offer an end-to-end solution for the complex, dedicated facilities that high-tech regulated industries need. We make and maintain spaces where our clients do amazing things, from preventing the next global pandemic to cutting-edge research at the speed of light. Their work changes the world, and we make it possible.
T-SQUARED Facilities Services is a leading provider of servicing and validation for controlled environments and business-critical facilities. Our team’s drive, expertise, and professionalism underpin our commitment to going above and beyond to deliver for our clients.
The Opportunity
We are looking for a talented Facilities Service Lead to join our team in Glasgow. This is a senior operational and strategic leadership role responsible for driving the performance, growth, and development of facilities services. The Facilities Business Lead will support technical service delivery while identifying and developing new business opportunities, strengthening client relationships, and supporting the continued growth of T-SQUARED.
What You’ll Be Doing
* Provide strategic and operational leadership across facilities services, ensuring high-quality delivery in line with business objectives
* Lead and develop a high-performing team, fostering a culture of accountability, professionalism, and continuous improvement
* Oversee the delivery of technical projects and services, ensuring all relevant regulatory, statutory, and health and safety requirements are met
* Build and maintain strong client relationships, acting as a senior point of contact and ensuring exceptional service delivery
* Identify and develop new business opportunities, supporting growth within existing accounts and securing new clients
* Lead and support bid and tender processes, contributing to successful business development outcomes
* Work collaboratively across the business to support service innovation and continuous improvement
* Translate organisational strategy into practical, deliverable plans across operations
What You Will Need
* Significant experience in a senior leadership role within facilities management or a related sector
* Proven ability to manage complex, technical services or projects, ideally within controlled or critical environments
* Strong commercial awareness with experience in business development, bids, and tenders
* Demonstrable ability to identify and grow business opportunities, both within existing clients and new markets
* Experience applying industry knowledge to deliver focused, bespoke solutions tailored to client needs
* Strong understanding of business models and the ability to align services to strategic growth objectives
* Excellent leadership and people management skills, with the ability to develop teams
* Professional approach with strong communication and stakeholder management skills
* High level of IT literacy
* Ability to build and leverage client networks and relationships to drive growth
Why Join T-SQUARED?
* Innovation: Work on \"first-of-its-kind\" projects in sectors like Quantum Computing and Research.
* Ownership: Be part of an Employee-Owned Trust, where your voice matters and you share in the company’s achievements.
* Growth: We provide a platform for professional development within a specialised, high-growth niche of the engineering industry.
* The Package: A highly competitive salary and benefits package tailored to your experience.