Job overview
Band 6 mental health practitioner to be part of Bedfordshire Mental Health Crisis Line 111 option 2, covering the Bedfordshire and Luton. East London Foundation NHS Trust working in partnership with Herts Urgent Care (HUC) NHS 111 to provide a Mental Health Crisis line for Bedfordshire and Luton 111 option 2 and to provide cross cover for the Bedford Crisis Resolution and Home Treatment Team
Main duties of the job
1. To support the delivery of a clinically effective service by the provision of clinical expertise in the operation of the NHS 111 Pathways content for patients with mental health needs. Minimize the necessity to attend the emergency services ( Police, ambulance and Accident and Emergency)
2. To undertake telephone triage assessments of mental health and social care needs and tobecompassionate and empatheticinmeetingtheneedsofthosepeople,andtheircarerswho contacts the service.
3. ·To work within a multidisciplinary mental health assessment service, assessing referrals from various sources including GPs, CRHTT and the acute admission wards and providing home treatment for patients accepted on to our caseload.
4. ·To be a part of the assessment or the home treatment team within the Crisis Team.
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Detailed job description and main responsibilities
For B-111
5. To support the delivery of a clinically effective service by the provision of clinical expertise in the operation of the NHS 111 Pathways content for patients with mental health needs. Minimize the necessity to attend the emergency services ( Police, ambulance and Accident and Emergency)
2.To undertake telephone triage assessments of mental health and social care needs and tobecompassionate and empatheticinmeetingtheneedsofthosepeople,andtheircarerswho contacts the service.
6. To respond to and assist 111 Health Advisors in the management of all callers with mental health needs situations or relatives requiring the teams support and advice.
4. Todevelop co-operative and collaborative working between clients, healthand social careprofessionalssystemand voluntaryorganizationsto deliverthebest outcomesfor peoplewho call NHS 111 Option 2 with mental healthproblems, learningdisabilities or substancemisuse issues.
5.Topromotesocial inclusion,communityaccessand participation throughthe provision ofclientcare.
7. To provide proactive and visible clinical presence and as required: operational support to staff within the crisis pathway.
7.Tobe committedtoandtakea leadrole in activitiesintegraltotheTrust’sQuality Improvement System.
8.Topromoteatall timesapositive image ofpeoplewith mental ill health with other providers and be the positive face of ELFT.
For CRHT
·To work within a multidisciplinary mental health assessment service, assessing referrals from various sources including GPs, CRHTT and the acute admission wards and providing home treatment for patients accepted on to our caseload.
·To be a part of the assessment or the home treatment team within the Crisis Team.
·To provide Gatekeeping and feedback based on the CRHTT criteria.
·To provide comprehensive risk assessments incorporating baseline physical assessments.
·Provide expert advice on the management, treatment interventions and diagnosis of patients experiencing a mental health crisis with the aim of minimising risks, ensuring safe care and promote recovery.
·Provide support to acute hospital wards and facilitate early discharge of patients or support them while on leave and reduce length of stay for patients in hospital.
·To use a range of psycho-social interventions to improve mental health outcomes for patients
·To reduce re-admissions to the acute hospitals by facilitating client education and service user led recovery and independence as well as longer term support.
·To provide seamless care from the GP or ward to community for those patients under our service.
·To act on a regular basis as a shift co-ordinator assigning colleagues work for the day.
·Be aware of and adhere to our lone worker policy.
·When required supervise and facilitate the administration of medication.
·Participate in the multi-disciplinary team meetings as well as team and business meetings.
·Topromotesocial inclusion,communityaccessand participation throughthe provision ofclientcare.
·Where appropriate and with authorisation, act as an advocate for patients and carers.
Person specification
Experience
Essential criteria
8. Registered Mental Health Nurse/ Social Worker/ Occupational Therapist
9. Evidence of continual professional development
10. Crisis Pathway experience
11. Experience with conducting telephone assessments
12. Post qualification experience in the field of adult and/or older adult
13. Extensive and demonstrable experience of assessing, planning, implementing and evaluating programs of care, particularly in an acute care or older adult community setting
14. Experience of suicide prevention work
15. Must have a full UK driving license and business insurance on own vehicle
Desirable criteria
16. CAMHS experience
17. Older adults experience
18. Mentorship sign off desired
19. AMHP
Knowldge and Skills
Essential criteria
20. Demonstrate a thorough knowledge, expertise and practical experience of a full range of therapeutic nursing skills and approaches to people with mental health problems aged 18 years and above
21. oDemonstrate a thorough knowledge, understanding and practical experience of risk assessment and risk management
22. oDemonstrate excellent problem solving and conflict resolution skills
23. oDemonstrate an ability to make balanced clinical judgments and decisions
24. oDemonstrate excellent interpersonal skills
Desirable criteria
25. oDemonstrate an awareness and understanding of child and adult protection issues