About Us: The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more. About Space to Stay We offer a range of fully furnished ensuite accommodations, including our signature studios and a range of multi-bedroom apartments. Space is perfect for group getaways, city breaks, golf trips, and family visits. The Role: Seasonal Head Housekeeper As an Head Housekeeper you will be responsible for a team of facilities staff (maintenance, housekeeping staff and public area cleaners). You will work closely with the General Manager and central functions to ensure the team always operates safely and efficiently. For this role we are offering live in accommodation for the summer (till end of September). Your role will also include: Ensuring all corridors, rooms, customer service areas, grounds and exteriors are maintained to the high standard required as per the operations manual. Managing the allocation of rooms to room attendants and supervisory team to maximise productivity. Deal with guests complaints immediately and take the necessary remedial action and report any serious complaints to the GM. Drive the financial performance of the department operation in respect of cleaning products, maintenance supplies and wage costs. Recruit, train and motivate the members of the Housekeeping and maintenance team. Report any maintenance issues and liaise with the property department to ensure they are dealt with in a timely manner, minimising disruption to our customers. Establish and manage daily, weekly and monthly routines to ensure all aspects of the Housekeeping standards are covered. Ensure that our guests always receive the highest quality of service. Order stock, issue stock, and practice an effective stock control system, and to report any discrepancies to the GM. The Person: The ideal candidate will have: Experience in a similar role, previous management experience is essential. Great leadership skills and enjoy working as part of a team in a social environment. The ability to communicate at all levels with excellent coaching and motivational skills. Good financial management skills. Customer focused. Well organised with a ‘can-do’ attitude. What We Offer: As part of Scotsman Hospitality, you will have access to the following benefits that include: 30% off of food and cinema tickets in all of our venues across Scotland. Hotel and Apartment discounts. Access to Scotsman Perks Benefits Portal. Staff meals on duty. Flexible working opportunities. Career development through our Scotsman Steps training programme. Head Office Development Days. Refer a Friend Scheme. The Process: If you think this is the role for you then apply now and one of our friendly team will be in touch.