About the Role
and our Ideal Candidate
This role involves assessing and monitoring housing register applications and providing relevant information to clients and colleagues about the process.
About you
Ability to work as part of a team
Strong organisational skills
Ability to undertake assessments in line with Council policies and procedure
Ability to display empathy when working with clients
Ability to work collaboratively with colleagues in the Housing Advice Service and across the Council
Ability to take responsibility for your own workload
About Us
The Access and Support team is part of the London Borough of Sutton's Housing Advice service. The team is responsible for the assessment and monitoring of housing register applications, along with nominations to Registered Housing Providers., The team works closely with other parts of the Housing Advice Service to prevent homelessness, and offer alternative housing solutions including accommodation in the private sector and social housing.
Our Offer To You
As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.
Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:
1. A generous annual leave entitlement of 26-32 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade
2. Enhanced Maternity, paternity, shared parental, adoption and dependents leave
3. Two volunteering days per year
4. Flexible Working - Smarter Working Scheme (dependent on the role)
5. Adjustable and agile working arrangements using Google Chromebooks
6. Learning and development portal offering a range of courses
7. Discounts on a range of local shops, restaurants, gyms and leisure centres
8. Interest free season ticket loans
9. Local Government Pension Scheme
10. Bicycle loan facilities and cycle to work scheme
11. Electric vehicle leasing scheme
12. Confidential health & wellbeing and counselling support