Job Description
VANRATH have partnered with one of Northern Irelands' most established family-run car dealerships. The organisation is recruiting a Aftersales Manager position.
This is a fantastic opportunity for any Motor Industry experienced individual to join a longstanding company that offers many routes for progression.
Permanent role
Place of work is Conlig
Salary
Negotiable + Bonus + Company Car + Fantastic benefits, company pension scheme, 30 days holidays.
Responsibilities:
1. Leading the team to achieve corporate objectives
2. Coordinating the team to develop and implement the business plan
3. Manage all aspects of the 'Customer Experience' to ensure consistent delivery of exceptional customer care.
4. Ensure daily operation of the Aftersales Department in line with Franchise Operating Procedures
5. Lead the team to succeed, continuously looking for areas to improve performance and refine process to maximise efficiency and effectiveness.
6. Collect, monitor and communicate management information to improve performance within the Aftersales Department.
7. Coaching and mentoring the team
8. Effective communication within the business
The Ideal Candidate:
9. 2 years+ experience in similar role
10. Experience in Motor industry, or else After-sales service experience is preferred
11. Great team player
12. Driving License required