Reporting to: Alison and Darren Location: St Asaph and Mold, North Wales Salary: £17.50 ph Contract: Monday - Thursday | 3:30pm - 7pm Purpose of the role Welcoming and overseeing the quality of educational services throughout Creative in Learning (Mold and St Asaph) Examples of main duties and responsibilities Preparation: Collate equipment ready for new starters Collect folders of students who have left Check rooms for tidiness BEFORE tuition begins and before you leave at the end Welcoming: Welcome and greet pupils and parents/carers confidently with a smile Ensure all pupils know what room they are working in and who they are working with Wait for new starters at the door, welcome them and their parents, before escorting pupils to their teacher Act as the first point of contact for all visitors, providing a friendly welcome Handle general enquiries in person, directing queries to the appropriate member of staff where necessary Monitor arrivals and ensure all visitors are acknowledged promptly Support a smooth arrival process for all pupils at the start of sessions Providing Feedback: Providing reports and feedback to parents when requested Providing photographs and captions for our marketing company to showcase the good work that goes on in the tuition sessions Post Tuition: Ensure all pupils leave safely, particularly younger pupils during darker evenings Remain attentive during collection times to support a calm and orderly departure Report any issues or concerns to Alison (curriculum) or Darren (fees) promptly Ensure all rooms are left tidy and organised following sessions Check chairs are returned to the correct place and workspaces are cleared Ensure windows are closed and secured, blinds are lowered, lights are switched off Conduct a final check of teaching spaces to maintain a safe and secure environment Support a smooth and supervised end to sessions for all pupils Skills Required Ability to establish good relationships with children, colleagues and parents A good communicator Organisational skills Confident Adaptable Flexible Energy, enthusiasm and warmth Ability to work as part of a team Eagerness to learn Ability to work to agreed targets Approachable Hard working A can do attitude For safety reasons, please ensure you do NOT lock up on your own At 2 Shores Recruitment, we celebrate diversity and are proud to be an equal opportunities employer. We make hiring decisions based on your skills, experience and potential. We’re committed to keeping your personal data safe and secure. 2 Shores Recruitment is a boutique agency specialising in environmental, sustainability and ecology roles across the UK. We’re a small partnership with experience in the sector and a shared belief that recruitment works best when it’s personal, transparent and built on trust.