Posted: 17 June
The role
Overview
:
As a Lead Associate you will be required to provide support across the southern UK area as required. Assisting in Technician cover Holiday/Sickness and supporting the Associate manger on localized projects. This can be planned or at short notice. As a Technician –VMI Field Inventory cover, you will travel to assigned Customer sites / accounts. You will check stock/inventory and create the required orders for scheduled replenishment. You will review all items allocated to VMI control. You will also build rapport with customers to maintain relationships. At times you will be required to plan and manage your own workload to assist the associate manger. There will be a requirement to stay away when covering or helping on projects.
Responsibilities:
Perform daily scanning and making sure that all areas of the VMI/Vending are supplied accurately and correctly.Training new Field techniciansReview Technician performance and assist in ongoing trainingSetting up new VMI systemsReviewing BOM’sConducting Site AuditsCovering holiday and sickness some expectation to stay away.Be responsible for own travel arrangements (booking suitable hotels)Review, control, and release customer orders, through GPRS scanner (assigned equipment) to required times.Ensure quality checks on supplied stock at point of use and contamination checks on all areas.Control documents/ paperwork in relation to deliveries to procedures set.Communicate changes, shortages, and concerns directly to sales account managers.Interface with customers to evaluate needs or concerns and communicates. Aware of not sharing confidential informationMaintain Site Standards & Housekeeping, making sure that all infrastructure is serviceable and correct. All areas kept clean and tidy to the set standard.Report all issues with incorrect stock/ supply issues trough correct channels making sure that issues are logged.Set up new Jit systems independentlyCompetent use of Windows OS and IOsA good understanding of Microsoft ExcelPrepared to travel and stay away at short notice.Requirements:
Must be competent to drive Vehicles up to 3.5 TonAble to multi-task.Able to use hand tools and heavy machinery (e.g., forklift, etc.)written and verbal communication skills.Attention to detail.Ability to use a positive and professional approach when dealing with customersAbility to work in team environment and able to self-manage work and schedule when unsupervised.Ability to work to Wesco and customer set procedures in varied locations – work practices and Health and Safety .Ability to meet emerging customer needs. Including strong customer service background.High School Degree or EquivalentMust hold full UK driving License.Forklift certificationTravel between 50% - 75% of contracted hours.
