Customer Service & Sales Advisor
Coventry (On-site)
£25,396.80 basic + Commission (£27,800 OTE)
Join a well-established business with a vibrant, supportive team! We’re looking for a Customer Service & Sales Advisor who thrives on helping customers and enjoys turning enquiries into bookings. This is a perfect blend of customer service and sales, handling inbound calls and live chat enquiries with a friendly, solutions-focused approach.
What You’ll Be Doing
Answer inbound calls and respond to live chat enquiries.
Provide clear, impartial advice to help customers choose the right options.
Convert enquiries into confirmed bookings.
Update and maintain accurate records in our CRM system.
Process amendments and cancellations for existing bookings.
What We’re Looking For
A warm, upbeat personality with excellent people skills.
Experience in phone-based customer service or sales.
Ability to stay calm and motivated under pressure.
Strong communication skills and a confident phone manner.
Availability: Monday–Friday (9 am–5.30 pm or 10.30 am–7 pm) plus 1 in 3 Saturdays (9 am–5 pm).
What You’ll Get
£25,396.80 basic + Commission (£27,800 OTE).
Birthday leave.
Agent rates on selected packages.
Free tea, coffee & Pick & Mix sweets.
Generous workplace pension scheme.
Dress-down work environment.
Familiarisation visits.
Social events & fun team activities.
Free on-site parking & gym membership.
Paid expenses for personal fitness challenges.
50% discount on selected experiences.
If you’re passionate about delivering exceptional customer service while achieving sales success, apply today and be part of a team where your work is valued and rewarded!
If you want, I can also create two alternative versions—one short and snappy for job boards, and one more conversational for social media posts. That way you can target different audiences more effectively.
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