Admin Support
📍 Newcastle – The role will involve travel when required, depending on business needs.
đź’° Salary: ÂŁ29,298 per annum
Reports to: Operations Manager
Behind every smooth journey, there’s a team making sure the details are spot on. As Admin Support, you’ll be the person who keeps our regional Operations teams organised – from managing records to coordinating interviews and meetings. Your work will make sure colleagues on the front line have everything they need to keep the North moving 🚆.
This is a role for someone who loves detail, enjoys keeping things running smoothly, and takes pride in supporting others. If that sounds like you, you’ll fit right in.
What you’ll be doing
* Supporting Operations Managers and the wider team with daily admin tasks
* Maintaining and auditing safety and HR records for drivers and conductors
* Organising meetings, taking minutes, and managing delay reporting via Bugle
* Keeping sickness, incident, and late-on-duty records up to date
* Providing cover for other admin team members during annual leave
About You
* Strong organisational and communication skills
* Able to take accurate, concise notes
* Confident using Microsoft Word, Excel, and PowerPoint
* Comfortable working independently and handling sensitive information
* Knowledge of GDPR compliance
What’s in it for you?
At Northern, we don’t just value our people – we go the extra mile to support them. Here’s a taste of what you can look forward to:
* 🚆 Free travel for you, your partner, and your dependants on Northern services – plus 75% discount on other UK and European networks
* 💰 Generous pension scheme – we top up your contributions by 1.5 times
* 👶 Enhanced family benefits, including 9 months of full pay for maternity leave
* 🚲 Cycle to Work Scheme and 🚗 electric car leasing options
* 🛍 Exclusive discounts on shopping, travel, and wellbeing
* 🌴 Holiday purchase scheme – buy up to 5 extra days leave
* đź“š Tailored training and career pathways
* 🌟 Recognition programmes that celebrate brilliance every day
Why Northern?
We’re more than just a train operator. We’re the heartbeat of the North – connecting communities, creating opportunities, and driving sustainable growth. With 2,500 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment.
Back in 1825, the first passenger train set off in the North of England – and this year, we’re celebrating 200 years of the modern railway. As we look back, we also look forward to the future of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey 🚉.
A place for everyone
The best journeys happen when everyone feels welcome on board. At Northern, we don’t just move people from A to B – we’re building a team where everyone feels they belong.
We can make reasonable adjustments to the process if that’s something you need. We’re also a Level 2 Disability Confident employer, so if you meet the minimum criteria, you’ll always be offered an interview.
All offers are subject to a DBS check and a medical assessment.
No matter your background, experience, or whether you call it a bap, barm, or cob 🥪 … there’s a place for you here in the railway 🚆.
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