Bradford
Salary: £24,150 - 28,350
Office-based generally 08:30 - 16:30
We have a fantastic opportunity for two Compliance Administrators to work collaboratively across a range of service areas; supporting and challenging service providers to ensure high quality services are delivered consistently in accordance with contractual requirements. Accommodation is provided alongside care, support, or supervision to help people live as independently as possible.
You will be part of the Compliance Team, whose function is to obtain and seek assurance that all statutory compliance requirements are met in relation to properties we utilise for our residents. This includes ensuring that all repairs received from support staff or residents are logged on systems, work orders are raised, and liaising with repairs and compliance contractors and internal staff on access issues, contractor queries, and staff requests.
You’ll be involved in liaising with contractors, requesting and chasing for compliance documentation, work order completions, overdue jobs, invoices, etc., which are then checked and verified before being approved or escalated as required. As an integral part of future property onboarding and current offboarding processes, you will ensure that all properties remain compliant with health & safety legislation and government guidance.
Other Responsibilities Include
* Ensuring access processes are followed, including issuing, recording, and retaining appointment letters for any future legal action.
* Liaising with the Quality Assurance, Benefits, and Contract Performance Teams as required, and dealing with enquiries from Bradford Council, residents, and staff via in person, telephone, and email communication.
* Assisting the Property team with reporting requirements on current performance, aiming to implement improvements as needed.
* Supporting the scheduling of inspectors' calendars to meet daily tasks.
About You
You will have:
* Experience working with external stakeholders and building relationships.
* Experience administering and managing multiple contracts with service providers, delivering positive performance.
* Effective written and verbal communication skills.
* Ability to deliver excellent customer service.
* Good numeracy and IT skills, with experience in Microsoft Office.
* An understanding or experience of the supported housing sector.
* Ability to write reports and deliver presentations to targeted audiences.
* Experience working within a team to deliver projects and meet deadlines.
* A clear understanding of the risks associated with managing a portfolio of properties.
What We Can Offer In Return
* Company pension scheme
* Life assurance (four times salary)
* Private medical insurance
* Salary exchange for an electric car (dependent on eligibility)
* Additional leave options such as bereavement leave, life events, emergency days, and birthday leave (if on a weekday)
* Christmas office closedown days
* Employee reward portal
* Employee referral scheme
* Enhanced maternity/paternity pay
* Mileage allowance
* Employee assistance programme
Inclusive Culture
We are an equal opportunities employer, and all applications are considered based on role requirements, regardless of gender, nationality, ethnicity, marital status, age, disability, sexual orientation, or religious belief.
#J-18808-Ljbffr