What's involved with this role: Job Title: Leasehold Services Manager Ref: Portsmouth 5269457 Pay rate: £23.71 per hour PAYE A Driving licence and access to a car is required for this role. The role: We are looking for someone to join the Neighbourhood Management Team as a Right to Buy and Leasehold Officer within the Housing Services department. You will manage and process Right to Buy sale applications, provide tenant guidance, prepare legal documents, lease agreements and service charge estimates and oversee Section 20 consultations for any qualifying works. Additionally, you will arrange repairs and maintenance in accordance with tenancy agreements, handle arrears, advise on post-sale leasehold management including lease extensions, and maintain accurate leaseholder records. You will need experience in Right to Buy, leasehold or housing management. Strong communication and interpersonal skills are essential, as you will need to be confident working with multiple stakeholders including leaseholders, tenants, Housing staff, other GBC departments (Finance, Legal etc.) and external organisations such as solicitors, mortgage companies and contractors. What the client is looking for: Experience in Right to Buy, leasehold property, or housing management with strong knowledge of leasehold law and housing legislation Excellent numerical skills Clear and concise communication, including accurate record-keeping and formal letter writing Strong customer service skills and ability to explain complex processes simply Logical problem-solving with good judgment and discretion Demonstrate a high level of attention to detail as understanding and using complex financial information is required Proficient in Microsoft Word, Excel, Outlook, and Housing Management systems Full driving licence and access to a car for site visits and meetings Availability to attend evening meetings when needed Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. How to Apply: Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us "XI JE Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.