Deputy Shop Manager Wiveliscombe St Margaret’s Hospice Care has a fantastic opportunity for a Deputy Shop Manager to join our team. This role is based in Wiveliscombe. You will join us on a permanent basis and in return, you will receive a salary of £9860.48 per annum. This is a part time role working 15 hours a week, to include weekend working. There may occasionally be a need to work additional hours to cover staff leave as required. By joining us you will quickly become part of a great Retail Team that we are proud to say consists of over 700 dedicated individuals and volunteers. The team’s commitment, skills, passion, and energy combine to deliver significant income, enabling our clinical colleagues to deliver their services to nearly 5,000 people across Somerset. What can you expect to be doing? Joining the team in our Wiveliscombe Shop, you will work alongside the shop manager, deputising when needed in their absence. Your day to day work will involve: Delivering friendly and approachable customer service Assisting in managing, training and motivating colleagues and volunteers. Merchandising and creating beautiful shop displays Following till and cash handling procedures Helping to organise staff and volunteer rotas Sorting, lifting, and carrying donated goods. What will you be good at? You will have: Experience working in Retail, ideally from a supervisory or management role; Demonstrable excellent communication skills and the high standards of customer service; An understanding and awareness of how to successfully motivate and engage a team, working collectively to provide outstanding customer service and driving sales within your own shop. This role is a physically demanding position within a busy retail environment which includes the lifting and carrying of donated goods. What can we offer you? Holiday entitlement 33 days holiday including bank holidays rising to 35 days after 1 year, and increasing with length of service (pro-rata if part-time) Ability to buy and sell annual leave Pension scheme NHS employees eligible to continue with their NHS pension scheme* Non-NHS employees will receive 5% employer and 5% employee contribution. Award-winning Employee Assistance Programme for you and your family offering: Vitality & wellbeing health portal for non-emergency care Unlimited access to 24/7 online GP Consultations for employees, their partners, and dependent children as well as Expert Case Management Confidential and free 24-hour Employee Assistance Counselling and support Legal, financial, and medical information and advice And more… Life assurance cover – 2x salary Health Cash Plans - help with covering the cost of healthcare needs by providing cashback on a range of health benefits Blue Light Card – Discounts on retailers and restaurants saving up to 35% Enhanced maternity/paternity leave* Excellent learning and development opportunities Free on-site parking in Yeovil and Taunton Volunteering and fundraising opportunities *Eligibility criteria applies If you want to get to know our team or have a chat before applying, we’d love to hear from you. Just reach out to our recruitment team by contacting Recruitment@st-margarets-hospice.org.uk. Unfortunately, we are not able to offer visa sponsorship at this time. We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact us for a chat if there’s anything you want to talk about before you apply. If you have all the information you need, just click apply. We can’t wait to hear from you! Closing date: Sunday 11th January 2026.