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Operations manager - hospitality & catering

Crawley
BaxterStorey
Operations manager
Posted: 31 August
Offer description

Operations Manager - Hospitality & Catering

Join to apply for the Operations Manager - Hospitality & Catering role at BaxterStorey


Operations Manager - Hospitality & Catering

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Salary: £56.5k

* Company Car
* 33 Days holiday inclusive of bank holidays.
* Birthday additional holiday.
* 24 weeks of enhanced maternity leave.
* Secondary career leave.
* Wedding/commitment day leave.
* Free meals on shift.
* Pension and life insurance.
* Discounts available from the HAPI app, from high street shops to holidays & cinemas.
* Access to employee assistance programme.
* Cycle to work scheme.
Company Description

We are seeking a highly organised and efficient Operations Manager to join our team in West Sussex and surrounding areas. You will oversee a diverse portfolio of clients, ensuring operational excellence, financial delivery, and high standards of service. The role involves leading and developing a team of Account and General Managers, driving continuous improvement, and fostering a culture of collaboration and innovation.

At BaxterStorey, we value our people and are committed to an inclusive environment that encourages growth and diversity. We invest in your development through ongoing training and support work-life balance to enable you to excel in your career while taking care of yourself.

Job Responsibilities
* Lead and inspire your team, promoting collaboration and excellence.
* Manage financial performance and analyze data to optimize operations.
* Identify food trends and develop innovative offerings.
* Ensure training and development for all staff, creating personalized talent programs.
* Develop and implement ESG strategies to lead in environmental and social responsibility.
Qualifications
* Experience managing large-scale, multi-site operations in hospitality/catering.
* Strong analytical skills with financial and customer insight interpretation.
* Proven track record of driving food service innovation.
* Excellent presentation and stakeholder engagement skills.
* Champion of health & safety, diversity, and inclusion.
* People development skills with a focus on training and motivation.
* Passion for the hospitality industry and growth.

Join us to create a meaningful hospitality legacy, develop your career, and be part of a forward-thinking team committed to excellence and inclusivity.

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