Account Support Location: Blackburn Salary: £25,600 – £26,000 per annum (based on experience) About Us We are a global recruitment company supplying temporary, contract, and permanent workers to our clients. In the UK, we employ over 130 people across 17 locations, supporting the placement of around 4,000 people per week. We’re in a phase of rapid growth and expansion. We’re looking for someone who shares our values, thrives in a fast-paced environment, and wants to grow with us. We do things differently here—our people and our culture are at the heart of everything we do. About the Role As an Account Support, you’ll play a key role in ensuring smooth day-to-day operations across our client accounts. You’ll be the backbone of our service delivery—supporting consultants, liaising with clients, and helping ensure our workforce is managed efficiently and compliantly. Responsibilities Provide administrative and operational support to the account management team Maintain accurate records of worker hours, placements, and compliance documents Liaise with clients to confirm bookings, resolve queries, and ensure satisfaction Support payroll and invoicing processes with timely and accurate data Assist in onboarding new workers, including documentation and induction coordination Monitor KPIs and service levels, flagging any issues proactively Contribute to continuous improvement of account processes and client experience About You Previous experience in recruitment, administration, or customer service is preferred Strong attention to detail and organisational skills Confident communicator with a proactive, problem-solving mindset Comfortable working with systems, spreadsheets, and data Able to manage multiple tasks and deadlines in a fast-paced environment A team player who takes pride in delivering excellent service Benefits Offered Salary: £25,600 – £26,000 (based on experience) Access to Employee Assistance Programme Online GP and mental health support Free wellbeing app and counselling sessions Life assurance (3x annual salary) Discounted eye care and free flu jabs Enhanced sick leave and annual leave Paid time off for birthdays and giving blood Career development opportunities Stakeholder pension scheme Site/Role Dependent Benefits: Free parking If you think you’d be a great fit for this role, we’d love to hear from you. Please apply by sending your CV to [email protected] or applying via our careers page. As an equal opportunities employer, Proman is committed to the fair and inclusive treatment of all current and prospective employees. We welcome applications from all backgrounds and communities. Would you like a version formatted for Indeed or LinkedIn next? Or a shorter version for email outreach?